Information relating to how we use your data on RoaldDahl.com
Please read the following information carefully to understand our views and practices regarding your personal information and how we will treat it.
Your right to privacy is important to us. We take the security of your personal information seriously and we have strict policies and processes in place to ensure it remains safe.
Our site brings together the work of various entities committed to protecting and furthering the works of Roald Dahl and his legacy. For example, our site allows you to:
So that we can do all of this and more, we will need to share your information with Roald Dahl's Marvellous Children's Charity (company no 07340518, registered charity number 1137409) ("Marvellous"); The Roald Dahl Museum and Story Centre (company no 04178505, registered charity number 1085853) ("Museum"); The Roald Dahl Centre (Trading) Limited (company no 04854808) ("Trading"); (together the "Roald Dahl Group") and other independent third party businesses, as we have explained below in more detail. Therefore, some of your information may be 'processed' by one or more of these entities.
INFORMATION WE MAY COLLECT FROM YOU
We may collect and process the following information about you:
With regard to each of your visits to our site we may automatically collect the following information:
INFORMATION THIRD PARTIES MAY COLLECT FROM YOU
HOW WE USE YOUR INFORMATION
We use information held about you in the following ways:
WHO WE SHARE YOUR PERSONAL INFORMATION WITH
We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
We may share your information with selected third parties:
We may also disclose your personal information to third parties:
WHERE WE STORE YOUR PERSONAL INFORMATION
Payment transactions for the purchase of products (other than tickets to the Roald Dahl Museum and Story Centre) from our site are processed using SagePay, a secure online gateway that encrypts your card details and cannot be accessed by us.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
You have the right to access the personal information we hold about you under the Data Protection Act 1998. This is called a Subject Access Request. Should you wish to make a Subject Access Request, please make your Subject Access Request to us in writing. Please be advised that a fee of £10 (payable to The Roald Dahl Literary Estate LLP) is applicable per request. This fee is to meet our costs in providing you with details of the information we hold about you.
If you have any questions about the way in which we collect or process your information, please contact us. Similarly, if the information we hold about you is incorrect or out of date, please let us know and we will investigate further to correct any inaccuracies. You can also find out more about your rights under the Data Protection Act 1998 by visiting the Information Commissioner's Office website at www.ico.org.uk or by writing to: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF.
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